Privacy Policy
Welcome to Syed Professional Services. We take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data — including information collected via website forms and SMS — and how you can opt in or out.
1. Information We Collect
Personal Information You Provide
- Name
- Email address
- Phone number
- Company name (if applicable)
- Any other information you choose to provide via contact forms or sign-up forms
Automatically Collected Information
- IP address
- Browser type and version
- Pages you visit on our site
- Referring/exit pages
- Date/time stamps
- Device information
SMS Consent Information
- When you provide your phone number to us (e.g., via a web form), we may ask for your explicit consent to send you SMS messages.
- We retain records of when and how you gave consent for SMS communication.
2. How We Use Your Information
We use your information for the following purposes:
To respond to your inquiries and provide legal / professional services.
- To send you appointment reminders, updates, or notifications via SMS (if you opted in).
- To send marketing or promotional messages, but only if you explicitly consented to receive them.
- To analyze website usage and improve our content and services.
- To comply with legal obligations.
3. SMS Opt-In and Consent
Opt-In Requirement:
When you sign up for SMS communications, we provide clear language on our website form that describes what you are consenting to (e.g., “By providing your phone number, you agree to receive SMS messages from Syed Professional Services about appointments, updates, and promotional offers. Message & data rates may apply. Reply STOP to unsubscribe.”).
Consent Record:
We maintain a record of your consent, including when and how you opted in.
Outside-Website Consent:
If you give consent outside of our website (for example, by phone), we clearly document how you provided that consent, and we retain sufficient detail to prove consent.
4. SMS Messages — Opt-Out and Message Frequency
Opt-Out Instructions:
Every SMS we send includes clear opt-out instructions, such as: “Reply STOP to unsubscribe.”
Confirmation on Opt-Out:
When you opt out, we send a confirmation message (unless prohibited by law) that your request has been processed.
Frequency:
We clearly disclose the expected frequency of messages (e.g., “You may receive up to 4 messages per month”).
5. Data Sharing and Disclosure
We will not sell or rent your personal information to third parties. We may share your personal data only in the following limited circumstances:
- With service providers who help us run our website or send SMS (e.g., hosting providers, SMS gateway providers), under agreements that protect your data.
- If required by law, or to respond to lawful requests by public authorities.
- To protect our rights, property, or safety, or that of others.
6. Data Security
- We use commercially reasonable security measures (encryption, secure servers) to protect your data.
- Access to your personal data is limited to authorized personnel who need it to perform their job.
- While we strive to protect your data, no method of transmission or storage is 100% secure.
7. Data Retention
- We retain personal data (including SMS consent records) as long as needed to provide our services or as required by law.
- If you opt out of SMS or request deletion of your data, we will remove you from our messaging lists and delete or anonymize your personal information, subject to legal compliance.
8. Children’s Privacy
Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have such data, please contact us and we will take steps to delete it.
9. Your Rights
Depending on where you live, you may have certain rights with respect to your personal data, such as:
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The right to access or obtain a copy of your data.
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The right to correct inaccurate or incomplete information.
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The right to delete your personal data.
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The right to withdraw consent (e.g., for SMS communications) at any time.
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The right to lodge a complaint with a data protection authority.
To exercise these rights, please contact us using the details below.
10. International Transfers
If you are located outside the United States, please note that your data may be transferred to, stored in, and processed in the U.S., where our servers are located. By using our services, you consent to such transfer.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the “Last Updated” date. We encourage you to review this policy periodically.
12. Contact Us
If you have questions or concerns about this Privacy Policy, or wish to exercise any of your rights, please contact us:
Syed Professional Services
Email: info@syedpro.com
Address: 1012 Coney Island Ave, Brooklyn NY, 11230
Phone: (718) 8595392
